Terms of Service

Last updated: March 9, 2026

Welcome to SoftSignal. These Terms of Service govern your use of our application and services. Please read them carefully.

1. Acceptance of Terms

By accessing or using the SoftSignal application ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

SoftSignal is a wellbeing tracking tool designed for seniors and their caregivers. The Service enables daily health check-ins, medication reminders, health trend reporting, and communication between seniors and their trusted circle of care. SoftSignal is not a medical device and does not provide medical advice, diagnosis, or treatment.

3. Account Registration

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Free Trial & Subscriptions

SoftSignal offers a 7-day free trial. After the trial period, continued use of the Service requires an active paid subscription. Subscription plans and pricing are displayed during the sign-up process. You may cancel your subscription at any time; access will continue until the end of your current billing period.

5. User Responsibilities

You agree to use the Service only for its intended purpose and in compliance with all applicable laws. You must not misuse the Service, attempt to access it through unauthorized means, or use it to transmit harmful or unlawful content. You are responsible for the accuracy of the health data you enter.

6. Health Disclaimer

SoftSignal is a wellness tracking tool, not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something observed in the Service.

7. Intellectual Property

All content, features, and functionality of the Service—including text, graphics, logos, and software—are the exclusive property of SoftSignal and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit written consent.

8. Data & Privacy

Your use of the Service is also governed by our Privacy Policy. By using SoftSignal, you consent to the collection and use of information as described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, SoftSignal shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid us in the twelve months preceding the claim.

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service ceases immediately.

11. Changes to Terms

We may modify these Terms of Service from time to time. When we make material changes, we will notify you via email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

13. Contact

If you have any questions about these Terms of Service, please contact us at support@softsignal.app.

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